FAQs

We've answered the most common questions about shopping with Everyday Co. If you still need help, our support team is just an email away.

Orders

How do I place an order?

Simply browse our collection, add your favorite products to the cart, and proceed to checkout. You can pay securely using UPI, credit/debit cards, net banking, wallets, or Cash on Delivery (where available).

Can I change or cancel my order?

If your order hasn't been processed for dispatch, we'll do our best to modify or cancel it. Please contact us as soon as possible after placing your order.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS so you can follow your package every step of the way.

Shipping & Delivery

Do you deliver across India?

Yes! We deliver to most serviceable PIN codes across India.

How long will my order take to arrive?

Most orders are delivered within 3–7 business days, depending on your location. Metro cities are generally delivered faster, while remote areas may take a little longer.

How can I check if delivery is available to my location?

Simply enter your PIN code on the product page to check delivery availability and the estimated delivery date.

Payments

What payment methods do you accept?

We accept:

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (available for selected PIN codes)

Is it safe to pay online?

Absolutely. Every payment is processed through secure, encrypted payment gateways to keep your information safe.

Returns & Refunds

What is your return policy?

If you receive a damaged, defective, incorrect, or missing product, please contact us within 48 hours of delivery with clear photos or videos. We'll review the issue and arrange a replacement or refund where applicable.

How long do refunds take?

Approved refunds are typically processed within 5–7 business days to your original payment method. Bank processing times may vary.

Can I return a product if I simply don't like it?

For hygiene and quality reasons, some products may not be eligible for returns unless they arrive damaged or incorrect. Please check the product page for product-specific return eligibility.

Products

Are your products quality checked?

Yes. Every product is carefully sourced and inspected before dispatch to ensure it meets our quality standards.

Will the product look exactly like the photos?

We make every effort to display products as accurately as possible. Minor variations in color or packaging may occur due to lighting, screen settings, or manufacturer updates.

Are all products covered by a warranty?

Warranty coverage depends on the product and brand. If applicable, warranty information will be mentioned on the product page.

Customer Support

How can I contact Everyday Co?

You can reach our support team through the Contact Us page or by emailing us. We aim to respond to all customer queries within 24 business hours.

What should I do if I receive a damaged product?

Please email us with your order number and clear photos or a short video of the issue within 48 hours of delivery. Our team will resolve it as quickly as possible.

I entered the wrong shipping address. What should I do?

Contact us immediately after placing your order. If your order hasn't been shipped yet, we'll update the address for you.

General

Why should I shop with Everyday Co?

At Everyday Co, we focus on bringing thoughtfully selected everyday essentials that combine quality, functionality, and great value—all backed by secure payments, reliable shipping, and responsive customer support.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available for eligible products and serviceable PIN codes.

How can I stay updated about new products and offers?

Subscribe to our newsletter or follow us on Instagram to be the first to know about new arrivals, exclusive offers, and limited-time deals.

Still have a question?

We're here to help.

Our customer support team will get back to you as soon as possible.